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IT Service Management Consultant and Solutions Architect

This consultant & solutions architect has over 25 years of experience in the IT industry including contact center development and a consulting background in IT Service Management with a focus on business continuity and disaster recovery.

Professional Experience

  • Developed BC/DR frameworks for customers to support regulatory or compliance requirements


    Solution Architect worked with Top 100 customers in a consultative capacity to support complex customer engagement programs for contact centers and unified communications solutions combining best of bread solutions.